Clerk & Comptroller
Audit findings · Medium · personnel
6 findings match the current filter. Sorted by severity, then dollar amount.
- mediumpersonnelCCC · FY 2023
Civil lacked formal documented training program for confidentiality
At the time of the audit, Civil did not have a finalized formal training program outlining objectives, needs, strategy, and curriculum for maintaining confidentiality of cases, records, and dockets. Without a formalized program, there was increased risk that policies and procedures were not consistently followed and that teammates were assigned tasks for which they were insufficiently trained.
in: CCC Docket Image Privacy Follow-Up - Final Report dated February 14 2023 - mediumpersonnelCCC · FY 2023
Criminal lacked formal documented training program for confidentiality
At the time of the audit, Criminal did not have a formal, documented training program in place for new teammates learning how to maintain the confidentiality of cases, records, and dockets. Without such a program, there was increased risk of inconsistent application of confidentiality requirements and assignment of teammates to tasks for which they were insufficiently trained.
in: CCC Docket Image Privacy Follow-Up - Final Report dated February 14 2023 - mediumpersonnelCCC · FY 2023
Records lacked formal documented training program for confidentiality
At the time of the audit, a formal, documented training program did not exist in the Records department for teammates learning to maintain the confidentiality of court records. The absence of a formalized program increased the risk that policies and procedures were not consistently followed and that teammates were assigned to tasks for which they were not sufficiently trained.
in: CCC Docket Image Privacy Follow-Up - Final Report dated February 14 2023 - mediumpersonnelCCC · FY 2021
Civil lacked formal documented training program for confidentiality
At the time of the audit, Civil did not have a finalized formal training program for teammates learning how to maintain the confidentiality of cases, records, and dockets. A formalized program is essential to ensure consistent policy compliance and to measure teammate comprehension through goals and benchmarks.
in: CCC: 2020-09 Docket & Image Privacy – Dated August 4, 2021 - mediumpersonnelCCC · FY 2021
Criminal lacked formal documented confidentiality training program
At the time of the audit, Criminal did not have a formal, documented training program for new teammates learning how to maintain the confidentiality of cases, records, and dockets. Without a formalized program, there was no structured mechanism to measure goals and benchmarks for teammate comprehension.
in: CCC: 2020-09 Docket & Image Privacy – Dated August 4, 2021 - mediumpersonnelCCC · FY 2021
Records lacked formal documented training program for court record confidentiality
At the time of the audit, Records did not have a formal, documented training program in place for teammates learning how to maintain the confidentiality of court records. Without a formalized program, there was no structured approach to ensure consistent policy compliance or to measure teammate progress.
in: CCC: 2020-09 Docket & Image Privacy – Dated August 4, 2021